With the effects of man-made climate change being felt around the globe, the need to make our businesses resilient against more extreme weather is rising in urgency. With wildfires, hurricanes, snow, and many other climate-related weather events becoming more frequent, it is imperative that organizations have the infrastructure in place to quickly respond to such situations. Having an efficient way to make sure your business can stay connected and adapt accordingly is invaluable.
A top effective way to help achieve this level of resilience is to have a unified communications (UC or UCaaS) platform in place and one which can quickly adapt to such emergency situations.
Being able to facilitate remote work is one of the most notable features you need to have with your unified communications solution – especially given the current state of the planet.
When extreme weather strikes, you need your workforce to get up and running quickly from their individual remote locations. With a UCaaS provider such as net2phone, your employees can make and receive calls directly from the web browser of their own device in the exact same way as if they were sitting at their office desk.
With net2phone, you can enhance business conversations from anywhere, at any time. Set up pre-recording auto attendants and or welcome menus for such extreme weather events that will notify callers of the weather-related disruption to normal business operations. of any closures or hourly changes. These messages can be set up ahead of time, so when disaster strikes, all you have to do is just activate them.
Your customized welcome menus can also inform customers how best to get in contact with you, and when they can expect normal business hours to resume. With net2phone they will be using the exact same number whether the person answering the phone is in the office or working from home in their pajamas.
It remains to be seen whether world lead
ers are going to step up and take the necessary action needed to mitigate the worst effects of manmade climate change. In the meantime, all we can do is make sure we are prepared for any extreme outcomes.
These features mentioned above are just the tip of the iceberg (pun intended). net2phone also provides a wide range of advanced enterprise-grade features such as mobile business phone system app, real-time analytics, video conferencing, and over 40 other advanced features.
Keeping staff and customers safe is a top priority and with a unified communications solution such as net2phone in your organization’s toolkit, you can make sure your business can continue during extreme weather-related events. Get in touch with net2phone today and see how they can set up so you and your team are prepared.