net2phone Solutions Remote Call Center Plan
Enable your customer service and technical support teams to work from home with robust functionality.
Call Queues
Advanced Routing
Call Recording
Presence Panel
Analytics & Reporting
The net2phone Call Center Seat Includes:
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Unlimited Agents & Supervisors
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Unlimited Queues
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Live Call Recording
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Skills Based Routing
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Barge/Whisper/Monitor
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Real-Time Reporting
Barge, whisper, and monitor from the administrative presence panel
Analyze calls answered and average wait times per day or hour
Manage your team with activity reports, queue overview, and graph summary
Keep the conversation going
Whether you’re at the office or on the go, net2phone has your communications covered across all your devices.
