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Partner Support Manager

About the Role

The PSM will be responsible for working across multiple departments to support sales process initiatives and optimize operations within the Sales organization. The role will support sales initiatives through the identification of opportunities, creation of project plans, provide quotes, interpretation of data, service recommendations. This role requires project management skills and the ability to cooperate with cross-functional teams.

Responsibilities

  •  Assembles materials and sales quotes. Structure presentations into concise and meaningful packages.
  •  Is effective in a formal presentation setting, such as a one-on-one, small and large groups, among peers, etc.
  •  Understands how to separate and combine tasks into an efficient workflow
  •  Can simplify complex processes
  •  Knows how to organize people and activities
  •  Picks up technical concepts quickly
  •  Strong at learning new industry, company, product, or technical knowledge
  •  Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting the business organization
  •  Liaison between sales teams and operations for all deal escalations and approvals
  •  Working closely with Business Analysts on enhancing Sales Dashboards/Reporting
  •  Identify improvement opportunities and develop creative solutions that optimize sales operations
  •  Develop periodical performance monitoring dashboards, reports, and metrics
  •  Assess and document key steps: problem statement, process flows, gap analysis, solution recommendations
  •  Work collaboratively with cross-functional teams – build relationships, prioritize tasks, achieve milestones
  •  Facilitate meetings and project work across multiple locations including global offices

• Competitive medical
• Dental
• Vision
• Life insurance
• 401k

Job Type

Full-time position

Location

Guatemala

Job Posting

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