NET2PHONE net2phone CallMe
Get the most out of your Business Phone System with the net2phone CallMe feature. Give your customers the ability to text you and receive a callback when an agent is available to assist.
Your Customers Don't Want To Wait On Hold
Shorter Hold Times
Higher First Contact Resolutions
Reduced Abandon Rate
Improved Customer Satisfaction
Happier Agents
Increased Conversion Rates
No More Waiting On Hold
Customer texts your teams to request a callback rather than waiting on hold.
Text The Queue
A callback request goes into the queue until it reaches an available agent.
Get A Callback
When an agent becomes available a callback is made to the requesting customer.