KEY FEATURES RCon: net2phone's Receptionist Console
Handle large call volumes like a pro with RCon, the web-based receptionist console from net2phone.
Seamlessly Stay Connected
Call Management: Manage large volumes of inbound and outbound calls and optimize your workflow with net2phone's Receptionist Console.
Focus On One Tool: Now you can easily have your organization's calls answered promptly and transferred with ease.
Streamline Contact Searches
Universal Contact Search: Start typing and within a few clicks, narrow down your search results to expedite your transfer. Search by the employee, department, ring group, and welcome menus.
Quick Access: Add favorites to your Company Contacts for faster access to extensions the receive higher call volumes.
Efficient Call Routing
Consulted Transfer: This transfer feature allows you to announce the call before transferring the recipient.
One-Click Transfer: Allows receptionists to transfer calls with just one click to the appropriate team member, department, or ring group.