KEY FEATURES Web Calling
net2phone provides Web Calling (WebRTC) which allows you to make and receive calls right from your computer with no additional hardware required.
Calling Made Easy
Desktop Dialing: Make and receive calls directly from your computer. Click here to view a user tutorial on making and receiving calls from your net2phone app.
No Hardware Required: With net2phone web calling, hardware is completely optional. Simply login to your net2phone portal and start making and receiving calls.
Easy To Use: net2phone has a simple yet robust user portal where you can manage and view all company calls, voicemails, and recordings in one convenient place.
Performance Tracker
Powerful Analytics: Analytics page provides you with rich performance-based data to help you maximize efficiency. Identify trends, analyze activity, and get more out of your business phone system by monitoring call data.
Statistics: View data behind your calls with statistics on average call duration, timeframe, inbound, outbound, and missed calls.
Call Recording: Improve your customer service with net2phone’s call recording option. Coach your team more effectively, capture customer details and, or any additional information you might have missed during a call.
Added Features
Unlimited Calling: net2phone provides unlimited calling to the US, Canada, and over 30 international countries.
Call Transferring: Seamlessly transfer calls directly or with an attendee transfer to other users or departments all from your desktop.
Caller On Hold: Place a customer on hold with a click of a button from your desktop. Upload an audio music file or a custom recorded message for callers to listen to while on hold.