Phone Systems for Law Offices

Stuck in court and need to check your voicemail? No problem. No matter if your attorneys are at home, in traffic, or indeed at the court house, they can access their voicemails easily, safely and discreetly with a hosted phone system.

Voicemails are sent to email inboxes, so they can be retrieved anytime and anywhere there is a reliable internet or data connection. What’s more, voicemails can also be transcribed to text, so they can be discreetly read instead of listened to, as may be more appropriate in certain situations.

Attorneys, of course, are often out of the office – either at court, meeting with clients, or with opposing council. This can make it a challenge when it comes to reaching them.

But with the mobility offered by a hosted phone system, your staff can work from anywhere and will always be able to stay in direct contact with the office. All calls can be directed to your attorneys’ mobile devices, and messages can be accessed at the touch of a button. If your attorneys aren’t immediately available, voicemails can be left which are then forwarded directly to the attorney’s email – no calls will ever be missed.

A phone call is often a law firm’s first point of contact. Just like any business, your firm will be judged by the first impression it makes – so it’s vital that you get it right.

With a hosted phone system, you can set up an automated attendant and record a professional greeting, which will be the first thing potential clients hear when they call your number. The caller can then choose to be directed to the right department, attorney, or practice area, meaning they will never be kept waiting on the phone, or have their calls dropped because of human error.