Integrations Workflow Integration Made Simple
Connect your communications solution with your most used and critical tools for a truly unified and streamlined experience. Low code or no code required.
Go to App MarketplaceUNITE: Unified Communications Solution
Access your voice, messaging and video conferencing tools from one intelligent and centralized platform.
Phone
Take Your Business Phone, Anywhere
Stay connected and productive on the go with your business phone at your fingertips.
Messaging
Stay Connected, Stay Informed
Quickly and effortlessly connect with teams and clients using your business phone number.
Video Conferencing
Collaborate Without Limits
Remote, overseas or on the go, collaborate effectively regardless of distance.
uContact: Contact Center Solution
On the same platform, handle all your voice and text interactions, monitor contact center activity, and design your own workflows.
Omnichannel
Meet Customers Where They Are
Engage customers on their favourite channels, and manage every interaction from a single tab.
Automation
Spend Time On What Matters
Easily automate workflows and eliminate manual tasks with low-code programming tools.
Analytics and Reports
Make Smarter Strategic Decisions
With insightful data at your fingertips, unlock new ways to optimize contact center performance.
net2phone’s Ai Agent
net2phone's AI agent intelligently makes decisions and executes actions to complete your business tasks from beginning to end.
Multi-channel
Handle Inquiries Across Channels
Your AI Agent handles customer interactions from initial contact to resolution across phone, chat, and web.
Automation
Automate Support and Lead Qualification
One AI agent processes unlimited inquiries, qualifies leads, generates quotes, and resolves support issues 24/7.
setup
Easy As Training A New Employee
Train your AI agent using plain English. It’ll follow your exact procedures and business rules without complex coding.
net2phone Coach
With Coach AI, you can stop guessing about team performance and see exactly where your team excels and where they need support.
Automated coaching
Put Coaching on Auto-Pilot
Coach automatically analyzes sentiment and conversation patterns to ensure interactions follow your conversation standards.
conversation intelligence
Scale Winning Strategies
Coach identifies the techniques that make your best agents successful, so you know how to train your entire team to replicate those winning behaviors.
AI assistant
Boost Managers' Coaching Success
No more hours of manual call reviews or guesswork. Access complete insights about each conversation and ask the AI assistant complex questions about team performance.
UNITE: Unified Communications Solution
Access your voice, messaging and video conferencing tools from one intelligent and centralized platform.
Phone
Take Your Business Phone, Anywhere
Stay connected and productive on the go with your business phone at your fingertips.
Messaging
Stay Connected, Stay Informed
Quickly and effortlessly connect with teams and clients using your business phone number.
Video Conferencing
Collaborate Without Limits
Remote, overseas or on the go, collaborate effectively regardless of distance.
uContact: Contact Center Solution
On the same platform, handle all your voice and text interactions, monitor contact center activity, and design your own workflows.
Omnichannel
Meet Customers Where They Are
Engage customers on their favourite channels, and manage every interaction from a single tab.
Automation
Spend Time On What Matters
Easily automate workflows and eliminate manual tasks with low-code programming tools.
Analytics and Reports
Make Smarter Strategic Decisions
With insightful data at your fingertips, unlock new ways to optimize contact center performance.
net2phone’s Ai Agent
net2phone's AI agent intelligently makes decisions and executes actions to complete your business tasks from beginning to end.
Multi-channel
Handle Inquiries Across Channels
Your AI Agent handles customer interactions from initial contact to resolution across phone, chat, and web.
Automation
Automate Support and Lead Qualification
One AI agent processes unlimited inquiries, qualifies leads, generates quotes, and resolves support issues 24/7.
setup
Easy As Training A New Employee
Train your AI agent using plain English. It’ll follow your exact procedures and business rules without complex coding.
net2phone Coach
With Coach AI, you can stop guessing about team performance and see exactly where your team excels and where they need support.
Automated coaching
Put Coaching on Auto-Pilot
Coach automatically analyzes sentiment and conversation patterns to ensure interactions follow your conversation standards.
conversation intelligence
Scale Winning Strategies
Coach identifies the techniques that make your best agents successful, so you know how to train your entire team to replicate those winning behaviors.
AI assistant
Boost Managers' Coaching Success
No more hours of manual call reviews or guesswork. Access complete insights about each conversation and ask the AI assistant complex questions about team performance.
Connect your communications solution with your most used and critical tools for a truly unified and streamlined experience. Low code or no code required.
Go to App MarketplaceWhat is business communication?
Business communication is the exchange of information between internal and external stakeholders within a business context.
Communication software for business facilitates these interactions.
Why is communication important in business?
What are the latest trends in business communication?
There are many emerging trends in business communication. Here are some notable ones:
Who is net2phone, and what does it offer to businesses?
net2phone is a leading national and international business communications solutions provider specializing in unified communications solutions and contact center solutions.
Backed by IDT's Global Network capability, net2phone has over 30 years of providing the most efficient and reliable quality voice and communications experience.
How much do net2phone communication solutions cost?
How can I switch to net2phone?
How reliable is net2phone?