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Personalized Shopping Made Easy Retail Businesses Choose net2phone Business Communications

Give your customers the best shopping experience through net2phone's unified communications.  Enhance your customer service with net2phone's voice, text, chat, and video conferencing! 


net2phone Can Empower and Grow Your Retail Business

phones & livechat

Benefit From net2phone's All-Inclusive Unified Communications Solution

Access over 40 features with net2phone.


All-inclusive Solution: Gain access to many of net2phone's stellar features for your retail business phone system. Elevate your communication with your customers and provide outstanding support. net2phone offers a state-of-the-art desk phone, a robust mobile app, and a cutting edge video conferencing platform.


Robust Analytics: Our Analytics provides you with rich performance-based data to help you maximize efficiency within your retail store. Identify sales trends, and analyze shopping activity, to get more out of your retail phone system by monitoring all of your call data.


Live Chat: Add net2phone's live chat to your website and quickly answer questions from customers directly from your e-commerce site. Close more sales by providing this on-demand convenience to your online shoppers with complete unified communication options. 


Personalize Customer Shopping with net2phone's Unified Communications

Engage and stay connected with customers easily. Tailor each customer's shopping experience with net2phone's unified communications to provide top tier customer service. 


Video Conferencing: Use Huddle, net2phone's seamless and secure video conferencing system, to help create a personalized virtual shopping experience for your customers. Can't come to the store to shop? No problem, Huddle can virtually bring customers to your store from anywhere at any time.

Text Messages: Text customers efficiently with our net2phone mobile app. Send pictures and answer questions quickly on the most preferred form of customer communication. net2phone makes providing excellent customer service easy, with our complete unified communication solution for your retail phone system.

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call queues

Utilize A Retail Phone System That Keeps You and Your Team Organized

Place your customers in a virtual line until the next available sales associate can assist.


Advertise Sales & Shopping Events: Upload custom music or audio recordings to your retail phone system for call-in shoppers to listen to while on hold in the queue. Use this time to promote sales or shopping events happening within your store. 


Organize Retail Callers: Stay organized during times of high call volume, whether it be a specific time of day, time of year, or during an ongoing sales promotion. Keep retail phone shoppers in a virtual line with the help of net2phone Call Queues.

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Easy to use, feature-filled, all-inclusive communications solution

FREE state of the art desk phones - with no capex

Deep business insights with powerful call data analytics

FREE calling to over 40 countries