Net2Phone Integrations

Easily integrate with low-code or no-code apps to streamline key processes, enrich your CRM data and provide a better experience to your customers.

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Integrate Your Business Communications With The Tools You Use Most

Most organizations use multiple applications to run their day to day business - from CRM, Accounting, Ticket Management, and more. In a world that demands efficiency and adaptability, it is critical that the tools you use to communicate with your customers integrate easily with the tools you use to manage your customer interactions. At net2phone we strive to provide tools to help you accomplish integration and workflow automation to improve efficiency and productivity, which in turn increases profitability and client satisfaction.

Increased Efficiency And Ease Of Access Improve productivity by eliminating the need of shifting from the external application to your phone system. Your team can get one touch access to customer data and phone numbers, speeding up the dial process, reducing errors, and saving time and effort hunting for customer profiles.

Improved Tracking And Performance Logging Merge call logs and call history with customer profiles, enabling you to track which agent talked to which customer, the time and duration of a call, and other important information. Track incidents in case of queries and disputes, and be able to assess performance with call recordings.

Create More Personalized Customer Experiences Set up your phone system so that when a customer calls, their profile will pop up as a visible display. With automation and Interactive Voice Response (IVR), you can even direct specific calls to the agent best qualified for that specific call. Integrating your CRM helps build better rapport with the customers.

INTEGRATIONS MADE EASY

N2P Integrations

Native Integrations

Simplify your workflows with one of our prebuilt integrations with widely-used CRM and communication platforms. Currently, we offer native integrations with SalesForce, Zoho, Zapier, and with Microsoft Teams - though we’re always working on more! Setup for these out-of-box integrations is simple, and requires no development knowledge at all.
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Third Party Integrations

APIs & Webhooks

If you use a different CRM or internal workspace (or you have your own, custom-built solutions), net2phone's unified communications system provides API options that will provide users with the ability to create their own integrations using our communication data resources. Our system has several webhook API options for ease and speed of integration

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Integrate with net2phone

Integrating net2phone with your most used business applications increases efficiency, improves workflow, and provides you with an optimized experience. If you don’t see the integration you need please contact us to speak about how we can help you integrate today.

Salesforce Communicate with your leads with our Salesforce business phone integration. Bridge the information gap between Salesforce and your VoIP phone system.

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Zapier Connect to over 3,000 other web services with net2phone and Zapier. Automate all of your daily tasks to allow more time to focus on what's important.

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Zoho Experience seamless click-to-calls, log calls automatically, write notes directly into the in-call prompt, and much more. A complete unified communication toolset.

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Slack Simplify your day-to-day business and bring your conversations into net2phone with Slack, the powerful collaborating and communicating tool.

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Chrome™ Extension The net2phone Google Chrome™ extension dialer connects seamlessly to your net2phone account so you can dial calls directly from your browser.

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Microsoft Teams Experience world-class phone and communication services directly inside of Microsoft Teams with seamless integration from net2phone.

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Integrations powered by Zapier

net2phone's integration with Zapier allows you to instantly connect your cloud PBX business phone system to other applications you use most throughout the workday. Using a flow of triggers and actions, Zapier helps to automate tasks and build connections between workflows and workspaces to help your business run more efficiently. Zapier can connect net2phone to over 3,000 applications. Here's a few:

HubSpot

Additional Resources

Integrations within business phone systems provide quantifiable data that you can use to improve the customer experience. Check out these additional resources to learn more about integrations with net2phone.

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Create Integrations on the Fly Using net2phone's APIs

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