Why Comcast Customers Switch to Net2Phone

While Comcast is the second-largest telecommunications company in the world, it is mainly known for its residential internet and cable services. Despite being in the telecommunications business for more than five decades, Comcast customers are switching to Net2Phone, and here's why. 

Top 2 Reasons Why Comcast Customers Switch to net2phone

Customers switch from one telecommunications provider to another for various reasons, and their motivations can be influenced by their specific needs and circumstances. Here are the top 2 reasons why Comcast customers switch to net2phone

1. Business Communication Pricing

Customers have to complete a cumbersome online calculator to get any indication of the price they can expect to pay, as Comcast does not publish pricing information for its VoIP, cloud PBX, and Unified Communications solutions on its website. This approach makes it difficult for potential business customers to assess their pricing and make pre-purchase comparisons with other competitors.

In contrast, Net2Phone publishes detailed pricing information on its website, complete with a sliding scale showing how much an organization can expect to pay per user for each plan. 

2. Not Experts in Unified Communications

While Comcast is a large business with a massive telecommunications services portfolio, their primary focus is on broadcasting, cable television, pay-TV company, home internet, and home telephone. They are not specialists in VoIP, cloud PBX, and Unified Communications solutions.

Net2Phone, on the other hand, has the advantage of being a leader in Unified Communications services, and this specialization has its advantages. Focusing on VoIP, cloud PBX, and UC means spending less time and money to deliver the service. The benefits of this efficiency accrue to the customer in terms of better rates and customer service.

It all depends on what you're looking for. If you prefer to do business with a company with a long history of serving customers just like you, then net2phone is a better fit. Learn more by talking to one of our best team members.