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      net2phone’s AI Agent The AI Agent That Works on Your Behalf

      net2phone’s AI agent doesn’t just respond, it executes tasks. Count on your AI agent to expertly and autonomously handle everything from sales, support and administrative tasks.

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      Up to 8x Cost Reduction vs Human Agents

      Up to 70% of Cases are Automatically Resolved

      The AI Agent That Delivers Results, Not Just Responses

      net2phone’s customizable AI agent can manage sales, support, and administrative tasks from beginning to end across your website, phone, and chat channels.

      Complete Customization Learns from your instructions and knowledge sources and handles everything from answering simple FAQs to multi-step procedures.
      Intelligent Phone and Chat Interactions Goes beyond basic AI assistants by understanding interaction context and takes the appropriate action to resolve issues.
      Seamless Integration With Existing Tools Maximizes your existing tools like communication platforms, CRM, and Helpdesk software with AI Agent functionality.

      Putting the AI Agent To Work Across Your Business

      Whether you're a small operation or a global enterprise – customize net2phone’s AI agent to multiply your team's impact.

      Prospecting
      Account Status
      Inquiries
      Web Interactions
      Staff Support
      Scheduling
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      Lead Capture and Qualification

      Convert leads with instant engagement. Your custom AI agent qualifies prospects based on your criteria, routing hot leads if necessary while nurturing others automatically.
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      Personal Account Queries

      Give customers instant and accurate access to their personal information, from account balances to appointments and shipping status. 
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      Call Routing and Customer Support

      Resolve common queries automatically, and when necessary, the AI agent can intelligently route customers to the right department. No waiting, no lost calls, just efficient resolution.
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      Website Visitor Engagement

      Turn website visitors into buyers with proactive assistance. Your customized AI agent can welcome visitors, answer questions instantly, and guide them to exactly what they need.
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      Internal Employee Assistance

      Give your team instant access to company knowledge. From HR policies to IT procedures, your AI agent becomes a central hub for quick, accurate answers.
      AI-agent-scheduling

      Appointment Scheduling and Reminders

      Let customers book and manage appointments 24/7 while the AI agent handles confirmations, reminders, and rescheduling to optimize your calendar.

      The AI Agent Advantage

      24/7 Round The Clock Service Handle inquiries instantly across phone and chat channels. No more backlogs or missed opportunities.
      Consistent Customer Experiences Whether handling ten inquiries or ten thousand, maintain superior service quality even during peak periods
      Reduce Operational Costs Streamline your workflows and automate routine tasks, reducing costs while expanding and scaling your service capabilities.
      Maximize Team Impact Free your team to focus on relationships and complex challenges while the AI Agent handles routine inquiries.

      DON'T JUST TAKE OUR WORD FOR IT.

      See what our customers have to say!

      “net2phone's AI agent is incredible. It has helped our organization save money while also providing a better service than what we could have ever imagined. The AI agent allows us provide 24/7 customer support in both English and Spanish and its fully trained on our product and its features. I couldn't recommend it enough.”

      Daniel J.V.P. Operations, Immigrant Life Insurance Company of America
      “The net2phone AI Agent is the new way to build chatbots and voice agents. Now, in one afternoon I can deploy a fully featured agent which used to take me months to build. Integrations are a breeze and simple workflows unlock powerful capabilities. Describe your desired behavior using natural language and it just works”

      Yonah F. Insurance Technology Consultant, Immigrant Life Insurance Company of America

      Discover What Our AI Agent Can Do for you

      Experience the power of net2phone's AI Agent Solution with an in-depth product walkthrough.

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      Customer Use Cases

      E-Commerce Retailer

      Company Overview: An online fashion retailer with a global customer base and frequent promotions.

      Challenges:
      • High volume of inquiries on products, orders, returns and sizing
      • Managing multi-channel support while maintaining quick responses
      • Personalizing experiences to increase conversations and loyalty
      How net2phone’s AI Agent Helps:

      Handle inquiries on availability, tracking and returns without delay. Suggest relevant products based on preferences and browsing. Provide real-time updates and facilitate tracking. Multi-Channel Integration: Offer unified support across all platforms.

      Benefits:
      • Improved satisfaction with quick accurate responses
      • Increased sales through personalized recommendations
      • Lower costs by automating tasks and inquiries

      Accounting Firm

      Company Overview: An established accounting firm providing tax preparation and advisory services to individuals and businesses.

      Challenges:

      • A high volume of client inquiries during tax season about documents, deadlines, and status.

      • Managing seasonal staffing needs while maintaining service quality.

      • Time spent on repetitive questions instead of valuable client work.

      How net2phone’s AI agent Helps:

      • 24/7 Support: Answer common questions about deadlines, requirements, and status.

      • Smart Document Management: Guide clients through tax preparation and requirements.

      • Tax Guidance: Handle routine questions about deductions, credits, and form requirements.

      • Appointment Scheduling: Screen inquiries and only book accountant time for complex matters.

      Benefits:

      • Cost efficiency by eliminating training and idle time of seasonal staff.

      • Consistent, professional responses for better client experience.

      • Easy scalability to handle growing client volumes without added overhead.

      • Staff can focus on complex tasks like client consultations instead of repetitive questions.

      Healthcare Practice

      Company Overview: A medical clinic providing primary care and specialist services to a diverse patient population.

      Challenges:

      • High volume of appointment scheduling and rescheduling requests.

      • Constant patient inquiries about insurance, procedures, and follow-ups.

      • Staff time is consumed by routine administrative tasks.

      • Need for accurate information delivery outside office hours.

      How net2phone’s AI agent Helps:

      • Automated Scheduling: Handle all appointment booking, rescheduling, and reminders.

      • Insurance Support: Verify coverage and answer common insurance questions.

      • 24/7 Patient Information: Provide procedure prep instructions and post-visit care details.

      • Patient Portal Help: Guide patients through accessing test results and medical records.

      Benefits:

      • Cost efficiency by reducing administrative staff workload.

      • Consistent, accurate responses to common patient questions.

      • Easy scalability to handle more patients without added overhead.

      • Medical staff can focus on patient care instead of routine inquiries.

      Our Plans

      net2phone’s pricing is hard to beat! We offer affordable plans for any sized organization.

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      20,000 Interaction Credits

      $99.99 / month

      10,000 messages, or

      2,000 basic voice minutes, or

      1,000 premium voice minutes

      Or mix and match

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      60,000 Interaction Credits

      $269.99 / month

      30,000 messages, or

      6,000 basic voice minutes, or

      3,000 premium voice minutes

      Or mix and match

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      150,000 Interaction Credits

      $599.99 / month

      75,000 messages, or

      15,000 basic voice minutes, or

      7,500 premium voice minutes

      Or mix and match

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      Frequently Asked Questions

      Do you help with setup and customization?

      Absolutely. Our team works closely with you to configure the net2phone AI agent for your specific needs. We'll help set up your workflows, customize responses, and integrate with your existing tools.

      What are AI agents for business and how are they different from a standard chatbot?

      AI agents for business transform your operations by intelligently automating end-to-end interactions. They understand context and integrate with your business tools to handle everything from sales to customer support. 
      Unlike basic AI chatbots, our AI agent actively executes tasks across multiple channels, including website, email, and chat. It can process payments, route calls, and handle complex customer interactions independently–whether that's processing a refund, updating account details, or escalating to the right team member.

      What is an AI voice agent?

      An AI voice agent is our automated solution that can interact with customers and have voice conversations with them in a natural, human-like way.

      How does a voice AI agent handle calls?

      The AI agent can understand and process spoken conversations, route calls intelligently, and handle customer inquiries via phone with natural language processing capabilities.

      What are interaction credits?

      Interaction credits are the units of value you use to power your AI agent’s messaging and voice call features. 

      How do interaction credits work?

      You have a single pool of interaction credits that can be used for both messaging and voice communications. Credits are deducted in different amounts, depending on the type of interaction. Chat messages consume fewer credits than voice calls, reflecting the different resources used. 

      How many interaction credits do I need?

      The number of credits you need depends entirely on your anticipated usage. If you plan on having a message-based bot, you’ll use fewer credits than you would a voice bot. You can view our pricing schedule here.

      What's the difference between message and voice interaction credits?

      The credits themselves aren't different; they're all part of the same pool. The key is the rate at which they are used. Chat messages deduct fewer credits, while voice calls use more.

      Can I use my interaction credits for anything else?

      Currently, interaction credits are exclusively for voice and messaging communication for our AI Agent service. We may add other features in the future, and if so, we'll let you know!
       
       
       

      What makes AI-powered customer service different?

      AI-powered customer service delivers 24/7 support while reducing costs and handling multiple conversations simultaneously.

      How does an AI agent for customer support improve efficiency?

      An AI agent for customer support can automatically resolve inquiries without human intervention, significantly reducing response times.

      Can I integrate net2phone’s AI agent with other tools or platforms?

      Yes. You can integrate net2phone’s AI Agent with your existing tools, including your CRM, help desk software, and any other communication tools.

      How can an email AI agent manage my inbox?

      AI agents can process customer inquiries, support tickets, lead responses, and administrative tasks, providing consistent responses while maintaining your brand voice.

      Can I upgrade or downgrade my interaction credit bundle?

      Yes! You can upgrade your bundle at any time. The change will take effect after you contact our support team to change your usage plan. Downgrading your usage is currently not allowed during your service term.

      How can I check my interaction credit balance?

      You can view your current interaction credit balance in the Admin section of your account dashboard. This is updated in real time so you will always have a window into your credit balance.

      What happens if I run out of interaction credits?

      If you run out of credits, your AI Agent will not be able to send messages or make voice calls until you purchase more credits or until your plan is renewed at the beginning of the next month. We will notify you when your balance is low.

      Get your business up and running with net2phone's AI Agent

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