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      net2phone’s AI Agent

      net2phone’s AI Agent The AI Agent That Works on Your Behalf

      net2phone’s AI agent doesn’t just respond, it executes tasks. Count on your AI agent to expertly and autonomously handle everything from sales, support and administrative tasks.

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      Up to 8x Cost Reduction vs Human Agents

      Up to 70% of Cases are Automatically Resolved

      The AI Agent That Delivers Results, Not Just Responses

      net2phone’s AI agent can manage sales, support, and administrative tasks from beginning to end across your website, phone, and chat channels.

      Complete Customization Learns from your instructions and knowledge sources and handles everything from answering simple FAQs to multi-step procedures.
      Intelligent Phone and Chat Interactions Goes beyond basic AI assistants by understanding interaction context and takes the appropriate action to resolve issues.
      Seamless Integration With Existing Tools Maximizes your existing tools like communication platforms, CRM, and Helpdesk software with AI Agent functionality.

      Putting the AI Agent To Work Across Your Business

      Whether you're a small operation or a global enterprise – net2phone’s AI agent multiplies your team's impact.

      Prospecting
      Checkout
      Inquiries
      Web Interactions
      Staff Support
      Scheduling
      AI-agent-prospecting

      Lead Capture and Qualification

      Convert leads with instant engagement. The AI agent qualifies prospects based on your criteria, routing hot leads if necessary while nurturing others automatically.
      AI-agent-checkout

      Order Processing and Payments

      Make transactions seamless across all channels. Guide customers through secure checkout, process payments, and provide real-time updates effortlessly.
      AI-agent-inquiries

      Call Routing and Customer Support

      Resolve common queries automatically, and when necessary, the AI agent can intelligently route customers to the right department. No waiting, no lost calls, just efficient resolution.
      AI-agent-web-interactions

      Website Visitor Engagement

      Turn website visitors into buyers with proactive assistance. Your AI agent welcomes visitors, answers questions instantly, and guides them to exactly what they need.
      AI-agent-staff-support

      Internal Employee Assistance

      Give your team instant access to company knowledge. From HR policies to IT procedures, your AI agent becomes a central hub for quick, accurate answers.
      AI-agent-scheduling

      Appointment Scheduling and Reminders

      Let customers book and manage appointments 24/7 while the AI agent handles confirmations, reminders, and rescheduling to optimize your calendar.

      The AI Agent Advantage

      24/7 Round The Clock Service Handle inquiries instantly across phone and chat channels. No more backlogs or missed opportunities.
      Consistent Customer Experiences Whether handling ten inquiries or ten thousand, maintain superior service quality even during peak periods
      Reduce Operational Costs Streamline your workflows and automate routine tasks, reducing costs while expanding and scaling your service capabilities.
      Maximize Team Impact Free your team to focus on relationships and complex challenges while the AI Agent handles routine inquiries.

      See how net2phone’s AI Agent Can Work for Your Business

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      Customer Use Cases

      E-Commerce Retailer

      Company Overview: An online fashion retailer with a global customer base and frequent promotions.

      Challenges:
      • High volume of inquiries on products, orders, returns and sizing
      • Managing multi-channel support while maintaining quick responses
      • Personalizing experiences to increase conversations and loyalty
      How net2phone’s AI Agent Helps:

      Handle inquiries on availability, tracking and returns without delay. Suggest relevant products based on preferences and browsing. Provide real-time updates and facilitate tracking. Multi-Channel Integration: Offer unified support across all platforms.

      Benefits:
      • Improved satisfaction with quick accurate responses
      • Increased sales through personalized recommendations
      • Lower costs by automating tasks and inquiries

      Accounting Firm

      Company Overview: An established accounting firm providing tax preparation and advisory services to individuals and businesses.

      Challenges:

      • A high volume of client inquiries during tax season about documents, deadlines, and status.

      • Managing seasonal staffing needs while maintaining service quality.

      • Time spent on repetitive questions instead of valuable client work.

      How net2phone’s AI agent Helps:

      • 24/7 Support: Answer common questions about deadlines, requirements, and status.

      • Smart Document Management: Guide clients through tax preparation and requirements.

      • Tax Guidance: Handle routine questions about deductions, credits, and form requirements.

      • Appointment Scheduling: Screen inquiries and only book accountant time for complex matters.

      Benefits:

      • Cost efficiency by eliminating training and idle time of seasonal staff.

      • Consistent, professional responses for better client experience.

      • Easy scalability to handle growing client volumes without added overhead.

      • Staff can focus on complex tasks like client consultations instead of repetitive questions.

      Healthcare Practice

      Company Overview: A medical clinic providing primary care and specialist services to a diverse patient population.

      Challenges:

      • High volume of appointment scheduling and rescheduling requests.

      • Constant patient inquiries about insurance, procedures, and follow-ups.

      • Staff time is consumed by routine administrative tasks.

      • Need for accurate information delivery outside office hours.

      How net2phone’s AI agent Helps:

      • Automated Scheduling: Handle all appointment booking, rescheduling, and reminders.

      • Insurance Support: Verify coverage and answer common insurance questions.

      • 24/7 Patient Information: Provide procedure prep instructions and post-visit care details.

      • Patient Portal Help: Guide patients through accessing test results and medical records.

      Benefits:

      • Cost efficiency by reducing administrative staff workload.

      • Consistent, accurate responses to common patient questions.

      • Easy scalability to handle more patients without added overhead.

      • Medical staff can focus on patient care instead of routine inquiries.

      Frequently Asked Questions

      What are AI agents for business and how are they different from a standard chatbot?

      AI agents for business transform your operations by intelligently automating end-to-end interactions. They understand context and integrate with your business tools to handle everything from sales to customer support. 
      Unlike basic AI chatbots, our AI agent actively executes tasks across multiple channels, including website, email, and chat. It can process payments, route calls, and handle complex customer interactions independently–whether that's processing a refund, updating account details, or escalating to the right team member.

      What is an AI voice agent?

      An AI voice agent is our automated solution that can interact with customers and have voice conversations with them in a natural, human-like way.

      How does a voice AI agent handle calls?

      The AI agent can understand and process spoken conversations, route calls intelligently, and handle customer inquiries via phone with natural language processing capabilities.

      How can an email AI agent manage my inbox?

      AI agents can process customer inquiries, support tickets, lead responses, and administrative tasks, providing consistent responses while maintaining your brand voice.

      What makes AI-powered customer service different?

      AI-powered customer service delivers 24/7 support while reducing costs and handling multiple conversations simultaneously.

      How does an AI agent for customer support improve efficiency?

      An AI agent for customer support can automatically resolve inquiries without human intervention, significantly reducing response times.

      Can I integrate net2phone’s AI agent with other tools or platforms?

      Yes. You can integrate net2phone’s AI Agent with your existing tools, including your CRM, help desk software, and any other communication tools.

      Get your business up and running with net2phone's AI Agent

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      Less-Time-On-Hold-More-Business-Success