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      40+ VoIP Features For Your Business

      Everything you’d expect from a world-class business phone system, coupled with advanced VoIP features that will empower your business's communications and help facilitate growth.

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      VoIP Features to Support Your Business

      Stay on top of all of the communications when running a business - both in and out of the office - with a seamless unified communications solution. We've built robust VoIP features into a seamless application to elevate your business communications and serve your customers efficiently.

      Calling Features Everything from basic VoIP features such as call forwarding, transferring, and voicemail to unlimited nationwide and international to over 40 countries, and robust features such as welcome greetings, call recording, call queues, and music on hold.
      Omnichannel Features Stay connected in the office, on the go, or working from home with easy to use web and mobile applications, video conferencing, text messaging, voicemail to email transcription, find me / follow me, and virtual office business phone system features.
      User Friendly Portals Easily manage your entire business phone system and all of the VoIP features from an intuitive web-based portal. With both admin and user views, access individual, department or company wide call logs and statistics, detailed analytics and reporting tools.

      40+ VoIP Features to Look for from Your Business Phone Provider

      Activate smarter communications with a full set of advanced VoIP features for your business phone system. Take a look at some of the innovative VoIP features that net2phone business customers find most useful.

      Unlimited Calling

      Make and receive calls anywhere in the US and Canada, PLUS over 40 international countries, all included and truly unlimited for every user in your organization. Learn More

      webRTC

      The web-based user application lets you access your entire business phone system and make or receive calls right from a laptop or computer, with no additional desk phone or hardware required. Learn More

      Video Conferencing

      Secure, seamless face-to-face video interactions with net2phone Huddle - fully equipped with live emoji reactions, video call recording, and more. Learn More

      Microsoft Teams Integration

      A seamless, native integration for your Microsoft Teams applications via direct routing or bundled with UCaaS. Learn More

      Mobile App

      Easily distinguish between a personal call and a business call with the net2phone mobile app. Call and text from your business number and access all of your business phone system features right from your cell phone. Learn More

      SMS/MMS Texting

      Send and receive text messages, pictures, and multimedia messages from your business phone number - from both the web and mobile applications. Learn More

      Auto Attendant

      Customized a welcome greeting to answer incoming calls, provide information and options to callers, and route calls to the proper person or department. Learn More

      Time-Based Greetings

      Customize welcome messaging and schedule time based intervals to change your greeting or routing options for holidays or special hours.

      Call Queues

      Organize your teams and departments into queues so that callers can be routed appropriately when selecting options from the welcome menus. Learn More

      Call Routing

      Create rules that automatically route callers to the next available person or department based on criteria you set.

      Ring Groups

      Improve call routing by creating groups of phone numbers or extensions that ring together, simultaneously. Learn More

      Call Recording

      Enable call recording to log and save your calls so you don't miss important details, or to use the interactions for employee training. Learn More

      Find Me/Follow Me

      Enable incoming phone calls to be received at different locations or on multiple devices at the same time so you never miss a call, no matter where your business takes you.

      Remote Office

      Combine multiple locations, employees working from home, or offices in other countries all under one phone system.

      Voicemail

      Let users leave a voice message for you when you’re unavailable and receive notifications for new messages across all your devices.

      Voicemail to Email Transcription

      Access your voicemail messages even easier by receiving them as transcribed text sent via email or text message.

      Presence

      Find users’ extensions by first and last name, see who is available and who isn't, and transfer calls with easy drag and drop functionality. Learn More

      Extension Dialing

      Reach all users in your org, even at other locations or different countries with simple extension to extension dialing.

      Busy Lamp Field

      Program user extensions or phone numbers that you dial most into your phone display for easy dialing and to see if they are available or on the phone.

      Music on Hold

      Let your callers hear music, recorded audio, or customized marketing messages while they are placed on hold. Learn More

      API Integrations

      Integrate your business phone system with the CRMs and applications you use most with our native and API integration capabilities. Learn More

      Call Waiting

      Get notified when an incoming call is waiting while you are on another call. Users will hear your welcome greetings and hold music rather than a busy signal.

      Call Parking

      Place a call on hold to "park" and then pick it back up on another phone to continue the conversation from somewhere else.

      Caller ID

      A visual display shows the name and phone number of who is calling you.

      Request Caller Name

      Have the caller announce who they are to give you more information beyond the caller ID information before you decide to accept the call.

      Call Screening and Blocking

      Allows you to block incoming calls from specific telephone numbers or which contain spam like characteristics.

      Call Transfer

      Transfer calls to other users or departments from a desk phone or web application. Both blind transfer and consulted transfer options are available.

      Conferencing

      Connect multiple employees or business contacts into one call to have a three way conversation - or more!

      Interoffice Paging

      Reach the whole office, specific departments or individual extensions with announcements through desk phone, conference devices or other equipment.

      Speed Dial

      Use the line keys to enable one-touch dialing to the business contacts or coworkers you dial most often.

      Do Not Disturb

      Send all incoming calls directly to voicemail to avoid distractions while in meetings or during times you do not want to be interrupted by phone calls.

      Analytics & Reporting

      Analyze calling traffic and history, user statistics, identify patterns and trends, and enable smarter business conversations with full visibility. Learn More

      Faxing Support

      Add a physical fax line or a virtual fax line into the same system to incorporate faxing into your business communications suite. Learn More

      Number Porting

      Moving from another phone system? Keep your existing numbers and extensions and we’ll port them for free.

      Direct Number & Toll Free Options

      Opening a new office or starting a new business? We'll help you get a new main office number with toll free options and direct numbers from most area codes.

      Virtual Number

      Establish a virtual presence in areas or countries even where you don't have a physical presence with our virtual DID availability to get numbers from 50+ countries and 300+ cities worldwide. Learn More

      Two-Factor Authentication

      Two-Factor Authentication ensures additional security so that only the right people have access to your communications data Learn More

      Local Numbers

      Local phone numbers from any US location & 50 international countries and 300 cities around the globe to establish your business's local presence Learn More

      Enhance Your Business Phone System with 40+ VoIP Features

      Enable smarter conversations for your business with advanced business communication capabilities. Request a demo and see these features in action!

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      Business Phone System with 40+ VoIP Features