Resources Virtual Partner Summit

Connect. Collaborate. Elevate

Between conferences and workshops, the virtual partner Summit of net2phone brought together commercial partners, industry professionals and uContact experts for a unique networking experience, collaboration and vision of the future. For three days, they had the opportunity to learn new processes, and access an exclusive prior view of the new Ucontact version.

+350

participants

+10

countries

+20

conferences

Go Backstage

Opening & Welcome Jonah Fink, net2phone's President opened the Virtual Partner Summit through a comprehensive journey, reflecting on the milestones achieved in 2023 and unveiling the visionary plans that lie ahead.

Partner Strategy 2024 Ignacio Urchipia walked through the commercial achievements of 2023 and revealed the commercial strategy designed for our Partners in 2024. Also, he shared valuable perspectives on the past and the future, highlighting key collaborations, milestones achieved and providing a detailed vision of how we will further strengthen our connections in the coming year.

How to Sell uContact: A Consultative Experience Discover the power of Consultative Sales in this upcoming conference, where we'll introduce this impactful concept and demonstrate its application to your uContact sales processes. This event is your gateway to unlocking a more effective and customer-centric approach to sales.

Success Story: @ Virtual BPO Join us for an exclusive event where we delve into the remarkable success story of our esteemed partner, Virtual BPO. Discover the innovative strategies, the challenges they've overcome, and the collaborative efforts that have allowed Virtual BPO to excel in both sales and support within the uContact ecosystem

Success Story: @ UC Business In this live conference, we explored the journey, challenges, and triumphs of one of uContact's longest-standing partners, UC Business. Discover the strategies, innovations, and collaborative efforts that have shaped UC Business's outstanding success with uContact.

Roundtable Discussion with our Sales Directors Join a roundtable with the main commercial directors of each country where net2phone is present. Moderated by Kevin Lerke, they explored the perspectives, strategies and challenges that have led to success in diverse markets. Join us as our experts share their experiences in an inspiring conversation about leadership and global business strategy.

Catchup & Future Plans for uContact Watch the conference that started the second day of the Partner Summit. Santiago Viglione, Director of Engineering at uContact, took a look at the achievements of 2023 at the product level and shared the plans that the team has for next year with the new version of uContact.

Presenting uContact X: Transform the Way You Deliver CX Join us for an exclusive conference where we'll introduce uContact's latest version, showcasing a fresh new interface, enhanced user experience, and significant conceptual updates. Be among the first to explore these cutting-edge improvements, and gain insights into how these changes will transform the way you engage with uContact.

Introducing uCode: An Integrated Development Environment In this hands-on session, you'll learn uCode fundamentals, witness real-world case studies, and build a dynamic live form for unified inbox interactions. Whether you're a marketer, business owner, or developer, join us to revolutionize your digital interactions and create meaningful connections with your audience. Don't miss this opportunity to explore uCode's potential and transform your communication strategies.

How to Create your Own Bots in uContact X Join us for an engaging workshop where we'll unveil the secrets of crafting interactive bots and IVRs using uContact's Designer tools. Learn the ins and outs of creating efficient, customer-friendly automated systems to enhance your business operations. Explore the potential of uContact's Designer of Simple IVR and Flow Designer, and discover how to streamline your customer interactions with ease.

Introducing Wallboards: Your Personalized Dashboard Panel Join us as we unveil the latest uConatctx tool for crafting personalized dashboards. In this hands-on workshop, you'll discover how to design and build custom dashboards tailored to your specific needs. We'll guide you through the process and create a live example, demonstrating the power of uConatctx for data visualization and analysis.

Success Story: @ Clever Ideas Join a unique conference by Mauricio Coronel, CEO of Clever Ideas. In this conference we will explore Mauricio Coronel's valuable experience as a uContact Partner. An exclusive opportunity to immerse yourself in the perspective of a trusted partner and gain valuable insights into long-term collaboration with uContact.

Guide to provide superb Customer Support In this conference, Ramiro Pereyra – Customer Support & Customer Success Manager CCaaS of net2phone – will provide a clear vision of the scope of technical support and the responsibilities of our Partners with respect to uContact. Gain knowledge and best practices to elevate the support experience, ensuring a seamless and productive service.

Availability and Security of Google Cloud in uContact Join the exclusive conference led by Néstor Spadalieri, Principal Customer Engineer at Google Cloud, where we will explore the availability and security of Google Cloud Platform in uContact. Discover the strategic benefits of being an official Google cloud partner, while gaining valuable insights on how to optimize and enhance our platform with the latest innovations in cloud technology.

The Project Development & Onboarding Process Join us for a pivotal conference dedicated to the optimization of client onboarding and custom development for uContact. In this event, we will provide you with a clear understanding of the extent of client onboarding and custom development reach and outline partner responsibilities within this context.

What's next: uCRM Get ready to explore the exciting future of uContact with our exclusive presentation on the upcoming uCRM add-on. In this conference, we'll unveil the cutting-edge features and capabilities of uCRM, a game-changer for customer relationship management. Discover how uCRM will revolutionize the way you connect with your audience

Keys to Selling uContact to BPOs Join Clara Roldán and Henry González in an unmissable conference, where they will tell you the fundamental keys to selling uContact to BPOs. With extensive experience in this industry, Clara and Henry have a deep understanding of the operational and strategic needs of this sector. Discover in this exclusive session the proven strategies, practical tips and effective approaches that have driven success in delivering uContact solutions to outsourcing companies.

Backstage Gallery

Product Partner Testimonials

CEO & C0-Founder, Virtual BPO

Resources Virtual Partner Summit

Connect. Collaborate. Elevate

Go Backstage

Backstage Gallery

Product Partner Testimonials

Subscribe to email updates