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      Enterprise phone system

      Upgrade Your Enterprise Phone System with Cloud Solutions

      net2phone’s cloud-based enterprise phone system is a complete unified communications solution that integrates calls, video conferencing, SMS, and more to supercharge your modern office

      Get Started See Plans & Pricing
      Work Smarter We integrate with the platforms you use most. Avoid the need to switch tabs or platforms to make or answer calls.
      Up to 99.9% Uptime net2phone’s reliability keeps you online so you can focus on growing your business.
      Customizable You’re not like others in your space. Your unified communications platform shouldn't be either.

      World-Class Enterprise Business Phone Systems

      An enterprise phone system from net2phone isn't just a phone system. It is a unified communications solution that comes equipped with phone calls, video meetings, text messaging, advanced features, and custom integrations

      Unified Communications
      Cloud Contact Center
      Integrations
      Features
      Unified communication for enterprise phone system

      All-Inclusive Unified Communications Platform

      The net2phone Unified Communications as a Service (UCaaS) product suite offers huge benefits for enterprise cloud phone system users. 

      UCaaS significantly reduces ongoing phone system costs when compared to on-premises solutions – including maintenance costs, staff costs, upgrade costs, and hardware costs. 

      As an entirely cloud-based service, UCaaS allows you to manage the increasingly decentralized business efficiently and effectively. Both remote and office-based employees have instant access to all VoIP features in one, single, unified environment
      Omnichannel Cloud Contact Center dashboard

      Omnichannel Cloud Contact Center

      With a comprehensive suite of state-of-the-art applications and powerful functionality, the net2phone cloud contact center is a standout feature of our enterprise phone system. 

      With cloud contact center technology, you can instantly reduce costs, improve ROI, provide outstanding customer experiences, and optimize agent efficiency. And since the solution resides in your enterprise cloud-based phone system, your contact center is as flexible as it is scalable.
      Seamless Integrations

      Working Smarter with Integrations

      As the number of business applications you use grows, it’s crucial that they integrate seamlessly with your enterprise business phone system. Integrating your phone system with your business tools improves workflows, increases efficiency, and optimizes productivity and customer interactions.

      Out of the box, net2phone offers prebuilt native integrations – all of which can be setup in just a few clicks.

      We also offer customized integrations. In fact, our in-house team will help you integrate any business application you currently use, ensuring your net2phone experience is everything you need it to be.
      Enterprise Phone System Features

      Advanced Enterprise Phone System Features

      Our best enterprise phone system offers 40+ advanced VoIP features to supercharge your business’s communications and streamline your workflows. 

      With net2phone’s powerful solution, you have all the tools you need to remain in complete control of your communications in one intuitive application that you and your employees can use both in and out of the office. 

      Unlimited calling, video conferencing, auto attendant, call queues, call routing, ring groups, API integrations, call transfer, voicemail, email transcription, music on hold, call analytics, and a mobile app – net2phone is everything a world-class enterprise phone system should be
      Swoop Features

      Powerful Enterprise VoIP Phone System Features

      The net2phone enterprise phone system solution comes jam packed with powerful features to transform the way you work, communicate, and do business.

      ucaas
      integrations
      ccaas

      Web Calling

      Make and receive calls using only your computer – no extra hardware, no extra expense LEARN MORE

      Unlimited International Calling

      With net2phone, enjoy unlimited international calling to more than 40 countries, including the US and Canada LEARN MORE

      Video Conferencing

      Host face-to-face virtual communications with clients and colleagues all around the globe with net2phone’s video conferencing platform Huddle LEARN MORE

      Business Text Messaging

      Send and receive both text (SMS) and multimedia (MMS) messages using your existing business phone number LEARN MORE

      Mobile App

      With the net2phone mobile app, the whole team can make and receive calls or text messages from wherever they are using your business phone number LEARN MORE

      Auto Attendant

      Let the smart auto attendant route all incoming calls to the right department or individual team member LEARN MORE

      Powerhouse Softphone

      RCon, the net2phone Powerhouse Softphone console, lets you handle large volumes of calls with ease LEARN MORE

      Call Analytics

      Maximize efficiency and optimize productivity with powerful analytics, providing you with performance-based data at your fingertips LEARN MORE

      Call Recording

      Improve customer satisfaction, train employees, and maintain your high standards with call recording LEARN MORE

      Welcome Menu

      Create customized welcome menus to greet callers at different times of the day and year, be it after-hours or during holidays LEARN MORE

      Call Blocking

      Block any number with net2phone and stop being harrassed by telemarketing and spam phone calls LEARN MORE

      Voicemail & On-hold Options

      Keep customers engaged or promote special offers while waiting on hold. Use our voicemail features to save and access voicemails in your portal LEARN MORE

      Salesforce

      The net2phone Salesforce integration makes communicating with customers and prospects a cinch LEARN MORE

      Microsoft Teams

      Combine Microsoft Teams with the power of net2phone for an enhanced business communications experience LEARN MORE

      Zoho

      Integrate net2phone directly with Zoho to support your teams and simplify sales LEARN MORE

      Zapier

      With Zapier, you can easily integrate your enterprise phone system with more than 3,000 applications to streamline all business comms LEARN MORE

      Inbound, Outbound, & Blended Campaigns

      Deliver high-quality voice experiences through all interactions.

      Automatic Call Distribution (ACD)

      Put your business in autopilot using our native ACD software.

      Estimated Wait Time

      Callers can schedule a call back for any time or day, on any number without losing their place in the queue.

      Call Monitoring

      Barge, whisper, or monitor calls to manage call quality and agent performance.

      Predictive Dialer

      "Predicts’ when the agent will become available again and starts dialing based on his/her average wrap-up time.

      Power Dialer

      Determines the average number of calls the system needs to make on any given list in order to successfully connect to a client.

      Preview Dialer

      Automatically dials a number from a call list as soon as an agent becomes available to ensure clients don’t answer calls without an agent ready to pick them up.

      Progressive Dialer

      Calls the agent first and when/if the agent is available, it forwards the call to the client. Each client is assigned to a specific agent.

      Reverse Progressive Dialer

      Exclusive configuration of the Progressive dialer, but calls the client first, and then transfers the call to the assigned agent.

      Answering Machine Detection (AMD)

      Automatic detection of voice mails & distinction between human and robotic voice.

      Interactive Voice Response (IVR)

      Allows incoming callers to access information via a voice response system of pre recorded messages without having to speak to an agent.

      Text-to-Speech (TTS)* & Automatic Speech Recognition

      Assistive technology that reads digital text aloud or can convert human audio into text using acoustic language models.

      Unified Inbox

      Meet customers in the digital channel of their choice, integrating all touchpoints in the same place.

      Post-Interaction Satisfaction Surveys

      Receive customer feedback at the completion of any interactions.

      Chat Bots

      Automate all digital interactions using our native & customizable Bots.

      Audio & Video WebRTC

      Start and/or answer audio and video calls directly from your website.

      SMS and MMS Campaigns

      Send singular or bulk SMS campaigns to one or multiple recipients.

      Workforce Management

      Record interactions, calls, and screens; conduct agent coaching, enable satisfaction surveys, and more!

      Reporting & Analytics

      Omnichannel & real-time alerts, monitoring of daily performance, and standardized or custom reporting.

      WHY ENTERPRISE BUSINESSES CHOOSE NET2PHONE

      The modern business needs a VoIP phone system to keep distributed teams in contact, streamline communications, and optimize collaboration. The net2phone cloud phone system is favored by hundreds of enterprise organizations worldwide. Widely trusted for its reliability, security, scalability, flexibility, integrations, and outstanding range of powerful unified communications features, the net2phone cloud-based phone system is second to none. Combining everything from basic VoIP functionality like call forwarding and voicemail all the way up to unlimited nationwide and international calling, net2phone is the trusted enterprise communications solution for organizations up and down the nation, and the best business phone on the market today

      Leader spring 2024Easiest to do business 2024Ease Of Setup winter 2024High performer spring 2024

      Enterprise Phone Systems FAQ

      What is an enterprise phone system?

      An enterprise phone system is a cloud-based unified communications solution designed specifically to meet the needs of large-scale organizations and allows your staff to collaborate and communicate from anywhere, on any desktop or mobile device.

      Supporting high call volumes, advanced call handling, and contact center capabilities, enterprise business phone systems provide the technology modern businesses need to manage business communications.

      How do we switch to an enterprise cloud phone system?

      Switching to an enterprise VoIP phone system is incredibly simple. Provided you’ve got a reliable internet connection, switching is simply a case of selecting a trusted VoIP provider like net2phone that can provide you with everything you need. net2phone will help you ensure the whole switchover process goes off without a hitch – from  number porting, to setting up new users, to installing your new phones, and training your staff to use all the fantastic features our solution provides.

      How easy is it to use an enterprise VoIP phone system?

      Cloud based enterprise phone systems are designed to be user friendly. Though replete with powerful features, the system is intuitive, and most new users can get to grips with using enterprise IP phone systems in less than a day. net2phone also offers free, live training several times a week to ensure you get the most out of your new enterprise phone system.

      Are net2phone's enterprise cloud phone systems secure?

      Absolutely. Using the latest Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption techniques, net2phone provides a highly secure enterprise cloud phone systems to protect all your data and information.

      Is net2phone's enterprise cloud phone system reliable?

      Provided you have a robust internet connection, VoIP is a reliable technology that ensures high call quality, scalability, and flexibility for large enterprises.

      Is an enterprise VoIP phone system cost-effective?

      VoIP is significantly more cost effective than installing, running, maintaining, upgrading, and upscaling traditional landline phones. Not only does a cloud-based enterprise phone system reduce costs by cutting business phone bills, but it also offers the very best features without requiring investment in expensive hardware. What’s more, all maintenance and upgrades are managed by the provider at no extra cost to you.

      Real Estate
      Berkshire Hathaway HomeServices
      Top Names In Real Estate Trust net2phone net2phone helped BHHS Michigan and Northern Indiana by consolidating and enhancing their real estate phone system all while reducing costs and increasing ROI. READ THEIR STORY
      Finance
      Mid America Mortgage
      Mid America Mortgage with Relies on net2phone's Comprehensive Phone System Delivering a reliable and user-friendly calling experience that net2phone provides is critical to organizations in the mortgage industry. READ THEIR STORY
      Hospitality
      Skoglund Hotel Group
      Phone Systems for Hospitality Businesses Skoglund Hotel Group was looking for a better phone system for hospitality. The were able to find cost savings with better features to fit the needs of their 5 hotels. READ THEIR STORY

      Switch To The Best Enterprise Phone System

      Now is the time to speak to us about customizing a UCaaS solution that will fit your enterprise-level needs.

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