13 Benefits of SIP Trunking for Your Business

The cost benefits of SIP Trunking are now well-documented, and lots of businesses are waking up to the idea that they can save up to 90% on telephony by implementing SIP. But cost-savings are not the only advantage to a business that can be obtained by having SIP Trunking.

A recent survey found that 32% of those questioned said that they rarely experience downtime when using SIP Trunking. 89% said that vendors either “very often” or “always” delivered on service recovery. So, SIP Trunk service tends to be reliable and when downtime does occur, the majority of business users were satisfied with the supplier’s response.

SIP (Session Initiation Protocol) trunking is a technology that allows businesses to use their internet connection to make voice and video calls instead of traditional phone lines. 

Related: SIP Trunking: The Fundamental Guide

SIP trunking can provide businesses with a range of benefits that can help improve communication, reduce costs, and enhance customer experience. Let’s take a look in a little more detail at some of the more popular features found in a SIP system.

Top 13 SIP Trunking Benefits

1. Cost-effective

SIP trunking can be a cost-effective solution for businesses as it eliminates the need for traditional phone lines. It allows businesses to make voice and video calls over the internet, which can be much cheaper than using traditional phone lines.

2. Scalability

SIP trunking is highly scalable, which means that businesses can easily add or remove lines as per their changing needs. This allows businesses to scale their communication infrastructure as they grow without having to invest in new hardware or software.

3. Flexibility

SIP Trunking can use just one channel, as opposed to traditional PRI circuits, which use 23 voice channels. This means that with SIP, you only have to pay for what you use and this can be increased or decreased very easily. Deployment is simple in most cases, and users can be added and removed through a simple user interface, which is usually controlled by IT.

4. Redundancy

SIP trunking can provide redundancy, which means that if one trunk fails, the traffic can be automatically routed to another trunk. This helps ensure that businesses can maintain their communication channels even in case of network failures or outages.

5. Reliability

As discussed previously, SIP trunking tends to be more reliable than traditional systems and are not at the mercy of the weather as most fixed lines are. With this in mind, businesses considering implementing SIP Trunking should look for quality suppliers with industry-recognized certifications.

These indicate that a good level of interoperability with SIP compliant equipment has been carried out by the vendor and is an excellent indication of reliability.

6. Improved Call Quality

SIP trunking can provide businesses with better call quality compared to traditional phone lines. This is because SIP trunks use the internet to make calls, which can provide better voice quality, especially when using high-definition voice codecs.

7. Simple Integration

SIP Trunking can easily be integrated into existing telephony equipment such as IP-PBXs and VoIP gateways. This allows organizations to replace legacy telephone systems with little capital expenditure. And SIP allows the purchase of a single line at a time, so it’s not necessary to pay for lines that won’t be used.

SIP Trunking can be quickly and easily deployed and doesn’t require additional hardware to be installed. This means that SIP is suitable for businesses of all sizes, from small businesses to large organizations and enterprises with many different departments.

8. Teleworking

SIP Trunking allows the business to assign virtual telephone numbers to satellite and remote offices with no fuss, so that an employee can be reached on their office number or their mobile device or IP telephone.

Virtual numbers can be provided from any location, meaning that a business can have a virtual presence in any given city.

Related: What is a Virtual Phone Number & How to Get One for Your Business?

9. Fully Customizable

Due to its flexibility, SIP Trunking allows you to set up customized calling plans to enable more cost-effective calling around the globe. Businesses can choose to sign up to a subscription, or choose a pay-as-you-go plan. Alternatively, businesses can purchase calling time based on the countries that they call the most and cut costs that way.

10. Advanced Features

SIP trunking can provide businesses with advanced features such as auto-attendant, call forwarding, and voicemail to email. These features can help businesses improve their communication channels and enhance their customer experience.

11. Geographic Flexibility

SIP trunking allows businesses to have a local presence in different geographic locations without the need for physical offices. This is possible because SIP trunks can be provisioned with local phone numbers from different areas, allowing businesses to create virtual offices.

12. Business Continuity

SIP trunking can provide businesses with a business continuity solution as it allows calls to be automatically rerouted to other devices or locations in case of a disaster or outage. This helps ensure that businesses can maintain communication with their customers and employees even in adverse situations.

13. Unified Communications

SIP trunking can help businesses achieve unified communications by integrating voice, video, messaging, and collaboration tools into a single platform. This allows employees to communicate more efficiently and effectively, regardless of their location or device.

Get All the Benefits of SIP Trunking for Your Business

If your business hasn’t yet considered SIP Trunking and its benefits, then it’s definitely something you should consider for the future. Whilst your legacy telephone system might not yet be due for an upgrade, you should consider switching to IP telephony anyway.

Related: Why Switch Landline to VoIP is Essential for Your Business?

As it’s easy to scale up and down, SIP trunking can grow with the business and be considered to be an asset.

net2phone is a leading provider of business communications solutions, including SIP Trunking. If you'd like to upgrade your PBX with SIP Trunking and take the advantage of SIP benefits for your business, contact us today to get a free demo or request a quote.