Business VoIP phone systems for the insurance industry

Insurance brokerages rely on net2phone Canada's business VoIP solution to deliver responsive, personalized service to clients. With a secure communications platform, data analytics functionality, integrations with the most commonly used industry software, and Canadian-based phone support, your brokers are equipped with the tools they need to develop and maintain strong customer relationships.

Trusted by Insurance Professionals

Keeping your brokerage connected

Whether it's connecting with clients or managing claim submissions, for the Canadian insurance industry, business happens over the phone. That’s why offering a consistent and professional calling experience to clients is of critical importance. With net2phone Canada’s industry leading business voice over IP solutions, your organization can foster greater cross-departmental communication between management, agents and clients, while having access to unlimited caller analytics and data though our suite of features. Backed by a team of Canadian-based phone support specialists, our solution allows you to focus on your clients, while we take care of connecting you to what matters.

Increase productivity with integrations

net2phone Canada’s integration with blueButler empowers busy insurance firms and brokers to improve operational efficiency and gain business insights by leveraging customer call data, directly within their blueButler environment. Store call recordings, metadata and transaction data in blueButler’s tamper-proof environment to deliver a secure audit trail of client interactions.

Call recordings & compliance

Call recording technology has become a standard for insurance companies to add a layer of accountability and liability protection for both brokers and clients. net2phone Canada's Insights Call Recording enables companies to store audio records of conversations for short and long-term periods to provide quality assurance, detect fraudulent behaviour and assist in dispute resolution while remaining compliant with International Financial Reporting Standards (IFRS) requirements.

“The customer support is a huge part of why I believe wholeheartedly in net2phone Canada. When I experience issues with my internet, the net2phone Canada team works with me and my internet provider to troubleshoot and solve my issue, even when the problem does not stem from net2phone Canada itself. It is great to finally have someone that is knowledgeable and willing to help.”

TIM MANERYM2 FINANCIAL SERVICES, CO-OWNER

“When searching for a new VoIP system, it seemed as though every provider was giving the same pitch. net2phone Canada was the first to actually show us the value of its service and work with us to create a unique solution that would best fit the needs of our business.”

BRIAN DUNKDIRECTOR OF TECHNOLOGY, DUNK & ASSOCIATES

“n the world of law, communication is key. What’s even better is leveraging the latest technology through net2phone Canada to communicate with clients more efficiently. Our firm recently implemented a quality cloud-based business phone solution, and we couldn’t be more impressed.”

ASHALA NAIDUNAIDU LEGAL, FOUNDER