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Business Communication Solutions
SONAR
All-in-one unified communications for your business
  • Voice Make and receive calls from anywhere.
  • Video Secure, seamless video conferencing.
  • Messaging Chat, text, and SMS built for business.
Customer Engagement Solutions
uContact
Omnichannel contact center platform for enterprises.
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      A Powerful and adaptable cloud phone system

      SONAR is so much more than a dial tone. Get a full communication suite with everything from phone, video conferencing, messaging, and a suite of powerful features all in one unified platform.

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      VOICE SONAR Phone Adapts To The Way You Work

      Connect Without Limits, Anywhere, Anytime. 
      Access your phone, contacts, and full suite of features via your laptop, smartphone, or tablet. 

      Unlimited Call Queues For High Call Volumes
      Even during peak call volumes, keep calls flowing. Give callers prompt assistance without busy signals or delays.

      Reach 40+ Countries With Unlimited Calling
      Seize new opportunities with global clients, partners, and customers without costly long-distance charges. 
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      Message Instantly Connect With Your Teams And Customers

      Two-Way Conversations 
      Give your teams and customers the option to respond to business SMS messages for improved coordination.

      Effectively Manage SMS Inquiries 
      SMS Queues automatically route messages to agents so you can provide timely follow-up and responses.

      Send Multi-Media Messages That Stand Out
      Attach images, videos, and audio files to your text message to add context and enhance marketing. 
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      Huddle Video Conferencing Virtual Collaboration Made Easy

      Effortlessly Join Meetings With Zero Downloads
      No need to download yet another software. Join and get started instantly with browser-based meetings.

      Complete Security for Your Virtual Boardroom
      Confidential discussions stay private and protected with end-to-end encryption and permission controls.

      Key Features To Boost Meeting Efficiency 
      Productivity features like screen sharing, recordings, and 100-person capacity ensure remote team success. 
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      BUILT-IN TOOLS FOR BETTER PERFORMANCE

      INTEGRATIONS
      INSIGHT ANALYTICS
      SONAR MOBILE APP

      SONAR Integrations For Optimal Workflows

      Integrate SONAR seamlessly with your most used tools. Eliminate data silos and manual entry by automatically capturing vital call data in your CRM and other productivity apps. For tailored business integrations, create your own customized connections with our open API. 

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      Accurate Data To Power Your Decision-Making

      With SONAR insight analytics, uncover new opportunities by extracting data from your call records. Dive into call recordings, craft performance dashboards, and seamlessly download data to Google Sheets for reporting and in-depth analysis. 

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      Access Your Phone System From Anywhere

      Make and receive calls using your business phone number, access voicemail, and stay connected with teams from anywhere. Enjoy the added flexibility of using your business number on a personal device, keeping work and personal separate. 

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      The Top Choice For Cloud Phone Systems In Canada

      EASY SCALABILITY Grows And Adapts With You SONAR expands to meet your changing needs without constraints. Add new users, features, and capabilities without requiring infrastructure investment.
      TAILORED TO YOUR NEEDS Easy Setup And Implementation We work with you to set up your system according to your specific requirements. Our ongoing support ensures you’re getting the most from SONAR.
      EASY-TO-USE INTERFACE User-Friendly And Intuitive With easy-to-use phone, video, and messaging tools, your team can get up and running quickly and start having more productive interactions.
      ONGOING SUPPORT Exceptional Ongoing Support With an average answer speed of only 60 seconds, expect timely support, troubleshooting, and guidance from SONAR's Canadian-based support team.
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      Work Anywhere, Anytime, on Any Device

      Smartphone & Tablet The SONAR mobile app puts your entire phone system right at your fingertips. Stay available and responsive anytime, anywhere.
      Laptop Whether at home or on the go, log in to your browser-based SONAR portal and enjoy the convenience of working as if you were in the office.
      Desk Phone Enjoy a traditional communication setup with advanced features. Select plans include complimentary desk phone rentals.

      Ready To Enhance Efficiency And Drive Results?

      See how SONAR can unify your business tools, streamline operations, and help you achieve more.

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      Frequently Asked Questions

      What is a business cloud phone system, and how is it different from traditional phone systems?

      A business cloud phone system, also known as a cloud phone system, operates over the Internet. In contrast, traditional phone systems use on-premise infrastructures installed at your physical business location. 

      So, while traditional systems require on-site hardware and equipment, cloud phone systems rely on the Internet. With cloud phone services, you do not need to invest in physical infrastructure or maintain it yourself, making it a cost-effective option. You can also easily add features, users, and capabilities so it can grow with you while also giving your team the flexibility to work from anywhere. 

      What are the benefits of a cloud phone system for small businesses?

      Implementing a cloud phone system for small businesses brings many tangible benefits, from streamlined operations, cost savings, and enhanced flexibility. 

      Here are some notable benefits of a cloud phone system: 
      • Work From Anywhere: Remote workers can make and receive calls using their work phone numbers from anywhere with an internet connection. They can use mobile or desktop applications, ensuring connectivity at all times. 
      • Cost Savings: Lower upfront costs compared to traditional phone systems because there is no need for on-site maintenance and hardware investments.
      • Easily add or remove users as your business changes: Small businesses can quickly and efficiently modify features and services based on growth or evolving business requirements. This allows organizations to stay agile and responsive to market dynamics without delays or disruptions.
      • Streamlined Operations: Cloud-based systems eliminate complex on-site equipment. There is no need for dedicated IT staff or external contractors to handle installation, configuration, maintenance, and troubleshooting. This frees up valuable time and resources for small businesses.
      • Reduced Downtime: Cloud-based systems like SONAR have built-in redundancies for reliable service. Features like call failover and geo-redundancy minimize any potential downtime.
      • Modern Communication Tools: Small businesses can access advanced features such as auto-attendants, voicemail transcriptions, call recordings, mobile applications, call analytics, integrations, and more to keep up with modern workplace communication. 
      • Customer-Focused Approach: Cloud-based systems enhance customer interactions with features like voicemail, call management, and conferencing. Small businesses can provide a professional and reliable communication experience for customers.
      Want to learn more? Check out: What is VoIP? The Definitive Guide To Voice Over IP

      Is cloud phone service secure for business use?

      Yes, especially with providers like net2phone that prioritize security. Cloud phone services should use encryption, secure transmission methods, and robust monitoring measures to ensure data safety and compliance with security standards. 

      Here are some of SONAR’s security measures: 
      • Encrypted Communication: We employ HTTPS for secure transmission of access credentials.
      • Secure Configuration Access: To enhance security, we disable URL access methods, opting for password-protected configuration access over HTTPS.
      • Canadian Data Centre Hosting: SONAR is securely hosted in Canadian data centers, ensuring robust availability and adherence to security standards.
      • Network Perimeter Security: Access is strictly controlled through secure, encrypted channels, maintaining distinct production and development networks.
      • 24/7 Monitoring: Our services undergo continuous 24/7 monitoring to promptly detect and mitigate any potential fraudulent activity.
      • Compliance Assurance: Ensuring adherence to regulatory requirements, SONAR is hosted in Canadian data centers. 

      What is the typical setup and onboarding time for a Cloud-Based Business Phone System like SONAR phone?

      Setting up a cloud phone system like SONAR can vary. The setup and onboarding process for SONAR typically takes a few weeks. Here's a brief overview of what it involves: 
      • Receiving and Completing Setup: Upon signup, you'll receive set-up and configuration docs. 
      • Account Configuration: Our team assists in configuring your account, including building the basic setup, shipping any necessary devices, and facilitating number ports.
      • Training: You'll receive webinar training sessions to familiarize yourself with SONAR's features and functionalities.
      • Explore and Customize Account: Customize your account by setting up greetings, configuring voicemail, adding agents to queues, and testing your call flow.
      Throughout the process, we provide dedicated support to ensure a smooth transition and empower you to leverage SONAR effectively for your business needs.