Business VoIP phone systems for call centres

Seamlessly manage your call volume, track important metrics, and equip your team for on the go communication, all accessible through net2phone Canada’s cloud-based platform.

Improving efficiencies with every call

Take your call centre performance to new heights with net2phone Canada unified communications, offering innovative solutions for your call centre when they need them most. Relay vital information within the organization through emailed reports, allowing for cross-departmental efficiency analysis and pinpointing areas of opportunity. Set up your call centre agents with chat and email for fast and easy internal communication while simultaneously handling incoming customer calls. Explore various ring groups and call routing options to manage call volumes in the way that suits your business best.

Call Routing Create an organized caller environment

Reliable connectivity is just the beginning. With advanced call control features and call routing capabilities, you can create a custom solution to suit the unique intricacies of your call centre.

Learn more about Call Routing

net2phone small business phone system interface

Integrations An all-in-one communications and support platform

Integrate your cloud-based communications service with your customer support software to achieve quicker engagement, automatic information capturing, caller interaction tracking and increased productivity.

Learn more about net2phone integrations

Work from Anywhere on Any of Your Devices

On Your Smartphone & Tablet The net2phone mobile app allows you to be two places at once. Make and receive calls and text messages from your business phone number, all from the palm of your hand!

On Your Computer With net2phone your computer or laptop turns into a powerful business communication system

At Your Desk Set up your office business phone system in seconds. IP phone rentals are included in some plans. All you need is a handset or headset.

Here's what people are saying about net2phone

“net2phone actually showed us the value of its service and work with us to create a unique solution that would best fit the needs of our business.”

Brian DunkDirector of Technology, Dunk & Associates

“We're leveraging the latest technology through net2phone Canada to communicate with clients more efficiently... we couldn’t be more impressed.”

Ashala NaiduFounder, Naidu Legal

“It was great to be designated to one contact who was already familiar with our organization and could help us from beginning to end.”

Allyson HayesExecutive Assistant, South Peace Community Resources Society

Business Phone System FAQs

What is a business phone system?

A business phone system allows employees to make and receive calls within the organization. It is an essential communication tool that affects how your business operates and communicates internally with clients and stakeholders.

How do cloud business phone systems work?

Unlike traditional landlines, cloud business phone systems use VoIP (voice over internet protocol), which lets you make and receive calls using the internet. VoIP converts voice and other multimedia content into digital data, which can then be transmitted over the internet, local area networks (LANs) or wide area networks (WANs).

When choosing an office phone system for small business, cloud systems have many benefits over traditional landlines. This includes reliable call quality, cost savings, the ability to work remotely, scale with ease and advanced features that make your organization more efficient.

Related: What is VoIP and How Does It Work?

All you need is a trusted VoIP provider like net2phone

Are VoIP business phone systems reliable?

Yes. As long as you have a working device and an internet connection, you can make calls. There are very few points of failure with cloud-based phone systems.

Because everything is hosted in the cloud, there are virtually no service or maintenance costs to your organization and your service provider takes care of all security and updates.

Is a cloud phone system cheaper than a landline?

A virtual phone system for small business can have several cost advantages over a landline system. Maintaining, upgrading, and securing the physical phone infrastructure is costly with landline systems.

Cloud-based phone systems eliminate all these costs because the service provider manages everything. Setup costs are also significantly lower for VoIP and cloud systems, making cloud VoIP the better phone system for small business owners.

How much do business phone systems cost?

Business phone systems costs vary widely from one VoIP provider to another.

In the VoIP industry, the standard practice is to pay a monthly or annual fee for all of your lines. On average, the fee is $15 – $40 per user, per month.

net2phone’s pricing is hard to beat!

Can I transfer my existing phone numbers?

Porting is the process of transferring a telephone number from one communications provider to another. Keeping an existing phone number is very important for small business owners.

Yes, we can port all types of phone numbers: landline, toll-free, cell phone, virtual, and VoIP numbers so that you don’t have to stay with a provider that doesn’t meet your business needs.

Also, you can get an easy-to-use local phone numbers for your business during account setup.

Does net2phone offer toll-free 1-800 numbers?

Yes. net2phone can offer primary office numbers with both toll-free and direct numbers from most area codes.

Do I need to buy any hardware?

All you need is a compatible connected device and a communication periphery such as a handset or headset. IP phone rentals are included in some plans